Support

• Click on “Create an account” to get started — it only takes a minute! 
• Just fill out the form and you’ll instantly get access to thousands of games.

Your personal data is fully encrypted and never shared or sold. Security and privacy are our top priorities.

After registration, you’ll receive a confirmation email with a link to activate your account. If you don’t see it, check your spam or junk folder. If you're unsure, our support team can help complete the activation.

No. Only one account per player is allowed. Creating multiple accounts is against our Terms and Conditions and may result in access suspension or loss of winnings. If you’re having account issues, reach out to our support team.

• Click on “Login” in the top right, then select “Forgot password.”
• You’ll receive an email to reset your password. You can also contact customer support between 9 a.m. and 11 p.m. via chat, email, or contact form.

Verification of identity and deposit methods is mandatory to withdraw winnings.
Send your documents to [email protected]. Make sure everything is clear, in color, complete (all 4 corners visible):

• A valid ID (passport or ID card)
• Front and back of any bank cards used or other deposit method documents:

1. Front: Only show the first 4 and last 4 digits, plus your full name.

2. Back: Hide the CVV code (3 digits).

• A proof of address less than 3 months old in your name.
• A bank statement (RIB) in the player’s name.

 VIP eligibility is at the discretion of the VIP team. If eligible, you’ll receive an email invitation - so keep an eye on your inbox.

Nevada Win complies with the General Data Protection Regulation (GDPR – EU 2016/679). Your data is encrypted, securely stored, and never shared without your explicit consent. You can access, edit, or delete your data at any time by contacting [email protected]. Fvor more info, check our Privacy Policy.

The maximum withdrawal is €2,500 per week.